Shipping Information
Shipping Information for ToneNix™
At ToneNix™, we proudly offer FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days to process and dispatch your order. During peak times and holidays, processing may take up to 7 business days.
Estimated Shipping Times: Delivery times vary by location. Please expect potential delays during peak periods or due to customs for international shipments.
Order Changes and Accurate Shipping Details: Ensure your shipping details are accurate at checkout. For corrections, email us at hello@tonenix.com within 24 hours. Errors may result in delays or order cancellation.
Delayed Delivery: While we strive for prompt delivery, external factors may cause delays. These could include courier issues, severe weather, or other disruptions. We’ll keep you updated and assist as much as possible.
Lost or Stolen Packages: If your package is lost or stolen, contact us at hello@tonenix.com and file a claim with the courier. We’ll help you resolve the issue and may offer a replacement depending on the situation.
Shipping Policy Changes: ToneNix™ reserves the right to update this policy at any time. By purchasing our products, you accept the terms of this Shipping Policy. Please review periodically for updates. For questions, contact us at hello@tonenix.com.